Support If you would like to contribute financially to the project in return for lifetime 1-to-1 technical support, please click on the PayPal button at the top of the page. Mondo's development is funded by technical support contracts with and contributions from its users. Companies and individuals interested in receiving techincal support from me, please e-mail me here. Before you e-mail the list or contact #mondo on irc.freenode.net, would you please:- read the manual make sure you are using the latest versions of Mondo/Mindi if that doesn't help then try the latest snapshots from the Download page read your own logfile (mondo-archive.log, mondo-restore.log or mindi.log) try Mindi's kernel, if yours doesn't work (i.e. say 'no' when asked if you want to use your own kernel, or include the switch '-k FAILSAFE' in your call to Mondo) look on the Bugzilla page to see if the bug has already been registered with us To join the Mondo mailing list, go here to subscribe/unsubscribe: http://lists.sourceforge.net/lists/listinfo/mondo-devel We cannot help you without a compressed copy of your log. To write the list after joining, e-mail [email protected] and please note:- If you post in HTML then you will be flogged! If you don't join the list before you e-mail it then your e-mail will bounce. If you don't enclose your log then we can't really help. If your log isn't compressed then your e-mail will be too big and will bounce. If you don't want to pay for technical support and would prefer to use the mailing list then please show a little gratitude; be nice to us. :-) Tape users User Tape streamer Does it work? Stan "Troff" Benoit Python SCSI DDS-2 yes Stan "Troff" Benoit Python SCSI DDS-3 yes Stan "Troff" Benoit IDE Colorado/Travan yes Maurice J. HP DAT8i DDS-2 yes Maurice J. HP DDS4 DAT40i yes, after upgrading tape's firmware Andy G. Sun (SCSI?) DDS-3 yes Hugo Rabson IDE Travan 8GB yes Hugo Rabson IDE Travan 8GB yes Jeffrey S. HP SCSI DDS-3 yes if you run 'mt /dev/st0 setblk 32' or 'mt defblksize 32' first Some OnStream drives are known to have a problem with the way Mondo reads/writes the tape.   Linux distributions (See the Docs page for more detailed info.) Mondo and Mindi are now included in Mandrake, Gentoo, Sorceror, Debian and soon ArkLinux. SuSE users, check out Mike's page. It's groovy. SuSE is pretty Mondo-friendly. Red Hat 7.x and Mandrake 7.x, 8.x are very Mondo-friendly too. Red Hat 8.0 and Mandrake 9.0 break several dependencies and require special RPM's, which may be found on the Download page in their own section. Mandrake 9.0 comes with a broken pthreads library, which may cause your tape streamer to misbehave. Debian... is a special case. Héctor García Álvarez has rolled some DEB's for Debian users. Please go here for the Mondo or Mindi DEB files. Gentoo - well, you roll your own, don't you? :) It might work with Mondo; it might not. It depends on how sensible and sane your kernel is. Look at it this way. Red Hat has some hellacious QA procedures, so even if you don't like what they're doing with KDE and GNOME, you have to admit that they try very, very hard to release a stable, sane Linux distribution which adheres to the few de facto and formal standards which exist in the Linux world. It is no coincidence, therefore, that Mondo runs best on Red Hat (American and therefore bloated but still sane), Mandrake (derived from Red Hat), SuSE (European and therefore eccentric but still sane).

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