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CRYSTALS Software
University of Oxford


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This page is intended to provide a quick and easy way to report suspected errors or problems with the Crystals suite of software. If you need help using Crystals for a particular task, first have a flick through the manual, then try emailing David Watkin ([email protected]) to see if we can help.

It should also be noted from the conditions of use that:
Chemical Crystallography Laboratory, Oxford and the authors of CRYSTALS accept no responsibility for any limitations of the program and documentation or for any liabilities or claims arising from its use.
and also that:
Chemical Crystallography Laboratory, Oxford is under no obligation whatsoever to correct errors, nor to notify users of errors in CRYSTALS. Wherever practicable, such errors will be corrected or the users notified.

Looking in the log and listing files may help identify the cause of the problem.


  • Have you:
    Checked the Frequently Asked Questions and News pages?
    Checked the Crystals Manuals?
  • With which program are you experiencing problems?
    Other:
  • The date (roughly) when you downloaded the program:

  • Your operating system:
  • The problem:
    • A one-line summary of the problem:

      Check this box, if the problem is easily reproducible.
    • A full description of the problem including details of how to reproduce the problem, and any error messages that you can spot in the log files:

  • Your details:
    • Name:
    • Email*:
    • Tel:



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© Copyright Chemical Crystallography Laboratory, Oxford, 2006. Comments or queries to David Watkin - [email protected] Telephone +44 1865 285019. This page last changed on Wednesday 14 May 2003. The website was re-generated on Wednesday 8 November 2006. Choose your nearest mirror for faster access: [ Original | CCP14 UK Mirror | CCP14 Canadian Mirror | CCP14 USA Mirror | CCP14 Australian Mirror ]
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